Business & Economics : Outsourcing

Globalization is more than simply off-shoring work or establishing government programs aimed at expanding trade. Pressures from emerging markets, converging ......

The defining "Good to Great" book on outsourcing and globalization. This book includes sage advice and wisdom from the author's two decade of globalization ......

A veteran in the staffing and outsourcing industries, Randy Hatcher has collected over thirty years of tested ideas for transforming companies and making the......

42 Rules for Outsourcing your Call Center is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, imp......

'42 Rules for Outsourcing Your Call Center (2nd Edition)' is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches f......