Repeated paypal communication errors
Folks, this seems to be a week of problems. But this time, it is not us! The communication with paypal for the IPN (instant payment notification) is not working properly from their end. We get INVALID payment replies and we KNOW that the payment went thru. So, some automated emails are not sent out and this leads to higher support efforts.
As I said: this is NOT our fault but now tradebit is not delivering automated mails, which leads to more work for you and I apologize for that. Hopefully paypal will fix that today or it will be a busy weekend!
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May 16th, 2008 at 10:20 am
Important update: paypal writes, it is a problem on their side with the extra characters in an item name! So, if you have your buttons and the codes are NOT sent out, make sure, you only have
a - z or a space
in that name. that should help! Remove any /()=?/&%$ยง other signs!
May 19th, 2008 at 7:22 am
Looks like Paypal fixed it on Saturday. Everything back to normal!