Slow Support before Christmas
Folks, we are understaffed - Christmas time is winter time which took down some of our helping hands with a cold and others are on holiday (like myself). We try hard to follow up on your requests on a timely manner, but it is just not working within a few hours. So, an answer could take up to 3 days at the moment. If it is a complicated matter even 5.
We are constantly working on improvements, but sometimes some strange people jump into your way and cause a lot of extra work. Bare with us, we are catching up - I try my best even from the island 
December 16th, 2008 at 7:18 am
Hi
I was wondering why the download speeds of tradebit are so slow?!
im getting at the most 35.7kbps!!!
On other sites i usually get 260kbps!
Thanks!
December 17th, 2008 at 11:42 am
hey dave, you are the third to mention that - i wonder if the backbone with ThePlanet has any problems. We do not have any limits on the servers for speed anymore. After we have updated the whole system back in October, everything was really fast and I have not monitored download speed until then. Maybe just a network hick-up… I will keep a close eye on that now! But I am on the road, so my test capabilities are limited. I will ask Martin back @home to run a few tests!