Comments on: System update postponed to the 3rd of September http://www.tradebit.com/channels/misc/110653/system-update-postponed-to-the-3rd-of-september/ Publications about popular requests and topics on tradebit Fri, 05 Sep 2008 09:15:27 +0000 http://wordpress.org/?v=2.5 By: Administrator http://www.tradebit.com/channels/misc/110653/system-update-postponed-to-the-3rd-of-september/#comment-24709 Administrator Sat, 01 Sep 2007 12:46:15 +0000 http://www.tradebit.com/channels/misc/110653/system-update-postponed-to-the-3rd-of-september/#comment-24709 dan, i think we fixed that following up your support requests. There was a bug, we freshly installed during the last days, but now everything should work again! ok? dan, i think we fixed that following up your support requests. There was a bug, we freshly installed during the last days, but now everything should work again! ok?

]]> By: dan http://www.tradebit.com/channels/misc/110653/system-update-postponed-to-the-3rd-of-september/#comment-24576 dan Wed, 29 Aug 2007 18:10:23 +0000 http://www.tradebit.com/channels/misc/110653/system-update-postponed-to-the-3rd-of-september/#comment-24576 Ralf, while I love your website in theory, you really have to rewrite your file management system as it is broken. Some of my emails to support (with sensitive information removed) ________ I just figured out what the problem was... spaces in the filename. You guys should probably replace these illegal characters, because your download system is terribly broken. How could you allow users to upload files which cannot be downloaded properly? My problem is "solved" now, so don't bother, but this is really incredible. -------- Original Message -------- Subject: file download - wrong name. Date: Wed, 29 Aug 2007 12:17:02 -0400 To: info...tradebit...com I've just tested the file download function and it is incredibly broken. When a user tries to buy my file on PayPal, "************" - they receive a download link, and go to the TradeBit download page. Then the file downloads with the name "*****" [the first word of the filename] and NO FILE EXTENSION. This file is therefore unusable unless customers rename it, which is not at all acceptable. What is going on here? Am I missing something? Ralf, while I love your website in theory, you really have to rewrite your file management system as it is broken. Some of my emails to support (with sensitive information removed)

________

I just figured out what the problem was… spaces in the filename. You guys should probably replace these illegal characters, because your download system is terribly broken. How could you allow users to upload files which cannot be downloaded properly? My problem is “solved” now, so don’t bother, but this is really incredible.

——– Original Message ——–
Subject: file download - wrong name.
Date: Wed, 29 Aug 2007 12:17:02 -0400
To: info…tradebit…com

I’ve just tested the file download function and it is incredibly broken. When a user tries to buy my file on PayPal, “************” - they receive a download link, and go to the TradeBit download page. Then the file downloads with the name “*****” [the first word of the filename] and NO FILE EXTENSION. This file is therefore unusable unless customers rename it, which is not at all acceptable.

What is going on here? Am I missing something?

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