Lean Six Sigma for Service: First Wave Service Projects - Michael George
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Description:
(ID 109599505)
User tags: michael george, business, economics, management, general
This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and Lean tools that will reduce costs and achieve greater speed in service processes. Here, for the first time, you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement, call centers, surgical suites, government offices, R&D, and much more.
Author: George, Michael
Publisher: McGraw-Hill
Illustration: N
Language: ENG
Title: Lean Six Sigma for Service: First Wave Service Projects
Pages: 00000 (Encrypted EPUB) / 00000 (Encrypted PDF)
On Sale: 2003-06-24
SKU-13/ISBN: 9780071734073
Category: Business & Economics : Management - General
Author: George, Michael
Publisher: McGraw-Hill
Illustration: N
Language: ENG
Title: Lean Six Sigma for Service: First Wave Service Projects
Pages: 00000 (Encrypted EPUB) / 00000 (Encrypted PDF)
On Sale: 2003-06-24
SKU-13/ISBN: 9780071734073
Category: Business & Economics : Management - General
User tags: michael george, business, economics, management, general
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