Design for Six Sigma for Service: Six Sigma in Service Organizations - Kai Yang
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Description:
(ID 109600109)
User tags: kai yang, business, economics, industries, service
The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.
Author: Yang, Kai
Publisher: McGraw-Hill
Illustration: N
Language: ENG
Title: Design for Six Sigma for Service: Six Sigma in Service Organizations
Pages: 00000 (Encrypted EPUB) / 00000 (Encrypted PDF)
On Sale: 2010-01-25
SKU-13/ISBN: 9780071735742
Category: Business & Economics : Industries - Service
Author: Yang, Kai
Publisher: McGraw-Hill
Illustration: N
Language: ENG
Title: Design for Six Sigma for Service: Six Sigma in Service Organizations
Pages: 00000 (Encrypted EPUB) / 00000 (Encrypted PDF)
On Sale: 2010-01-25
SKU-13/ISBN: 9780071735742
Category: Business & Economics : Industries - Service
User tags: kai yang, business, economics, industries, service
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