Driving Excellence - Mark Aesch
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Description:
(ID 129479877)
User tags: mark aesch, business, economics, management, general
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: 200%"><FONT face="Times New Roman"><I style="mso-bidi-font-style: normal"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 200%">Driving Excellence</SPAN></I><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 200%"> tells the inspiring story of one man who, with no formal business training, turned an entire industry on its head. Mark Aesch proves that we really can run government like a business, and provide value to taxpayers and shareholders alike.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></FONT></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt; TEXT-INDENT: 0.5in; LINE-HEIGHT: 200%"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 200%"><FONT face="Times New Roman">When Aesch took over the Rochester Genesee Regional Transportation Authority in 2004, it was operating with a 27.7-million-dollar deficit, and was poised to raise fares, lay off employees, and slash service. Under Aesch's leadership, those deficits have been eradicated and replaced with multimillion-dollar surpluses; reliance on taxpayer subsidies has been reduced; demand for service has increased at rates three times the national average; and in an unprecedented move, the fare at the Authority's two largest subsidiaries were actually reduced.<o:p></o:p></FONT></SPAN></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt; TEXT-INDENT: 0.5in; LINE-HEIGHT: 200%"><SPAN style="FONT-SIZE: 12pt; LINE-HEIGHT: 200%"><FONT face="Times New Roman">In <I style="mso-bidi-font-style: normal">Driving Excellence</I>, Aesch shows readers how to create a culture built around selflessness rather than ego, and get employees invested in saving the company. In describing the transition from an ailing business to one that enjoys stunning success-lower fares, multi-million surpluses, and the highest ridership and customer satisfaction levels in twenty years-Aesch offers powerful principles that any organization can implement to achieve exceptional results.<o:p></o:p></FONT></SPAN></P>
Author: Aesch, Mark
Publisher: Hyperion
Illustration: N
Language: ENG
Title: Driving Excellence
Pages: 00000 (Encrypted EPUB)
On Sale: 2011-02-01
SKU-13/ISBN: 9781401396466
Category: Business & Economics : Management - General
Author: Aesch, Mark
Publisher: Hyperion
Illustration: N
Language: ENG
Title: Driving Excellence
Pages: 00000 (Encrypted EPUB)
On Sale: 2011-02-01
SKU-13/ISBN: 9781401396466
Category: Business & Economics : Management - General
User tags: mark aesch, business, economics, management, general
