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24 Hour Helpdesk Guru PLR

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Size: 5.114 MB   - 24HourHelpdeskGuru.zip -

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master-resale, BG, Member since 09/17/2011

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(ID 148172174)
With 24 Hour Helpdesk Guru you can have your own fully functioning, top quality helpdesk software.

And whats more well show you where to get it (for free) and more importantly, how anyone can install it quickly and simply by following our fully screenshotted step by step instructions.

Installing your own helpdesk doesnt come any quicker, easier or CHEAPER than this.

And if youre just starting out I think youll agree that ALL the above are important!

In fact lets talk expense for a few seconds...

If you were to buy helpdesk software of the caliber of the software were recommending, you would almost certainly pay in excess of a few hundred dollars for it.

Then youd have to struggle through often poor documentation to try to set it up. If youre a non-techy that could be a nightmare!

And depending on the license you might only be able to install it on one or two of your servers.


Heres what is included with the software we recommend:

* Create multiple users and multiple departments
* Create different levels of user (user, administration etc)
* Add attachments to tickets
* Various filters (priority, departments, open tickets, awaiting response etc)
* Fully searchable ticket database
* Create your own FAQ section
* Add notes to tickets that are only seen by other helpdesk staff
* Assign levels of access for helpdesk staff
* Auto-added signatures for all helpdesk staff
* Blocks spam - captcha and questions determine whether the customer is a real human or spambot
* Customers can rate replies and knowledgebase items
* Autoclose tickets after a set duration
* Software automatically compensates for different time zones
* Outstanding reporting facilities - instantly see how many tickets are waiting for your reply etc

Installing a helpdesk for your customers should be one of the first things you do for your online business.


Reseller Tools

* Includes Sales Page - Yes
* Includes Download Page - No
* Other Included Pages - Website Template
* Notable Reseller Extras - None

Distribution Rights

* Resale Rights - Yes
* Master Resale Rights - No
* Private Label Rights - No
* Giveaway Rights - Yes
* Offered as a Bonus - Yes
* Full Product Copyrights - No
* Full Graphic Copyrights - No
* May Modify Product - No
* Packaged with Other Products - Yes
* Added to Paid Membership Websites - Yes
* Added to Free Membership Websites - No
* May Publish Offline - Yes
* May Sell on Auction Websites - Yes


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