1. Defining, Planning and Taking Direction SWOTPLOT, HOTPLOT and TROTPLOT Part 1: Personal Understanding of own communication and learning 2. Learning 3. Studying 4. The Communication Process Part 2: Written Communications 5. Letter writing 6. The Curriculum Vitae 7. Report and Essay writing 8. General writing skills Part 3: One to One Communications 9. Interviewing skills as an interviewee 10. Interviewing skills as an interviewer 11. Questioning and listening skills 12. Body language and assertiveness Part 4 One to many Communications 13. Presentations 14. Working in teams 15. Leading and managing meetings 16. Manners Part 5 Organisational and Motivational Communications 17. Time management 18. Stress management 19. Workplace attitude 20. Management and Leadership Part 6 IT Skills 21. Electronic organisation 22. Dynamic documents 23. Data and mail merge 24. Graphs and charts 25. Figures, facts and statistics 26. Database challenges 27. Powerful presentations
EAN/ISBN : 9781844808359
Publisher(s): Cengage Learning EMEA
Format: ePub/PDF