Managing the Older Employee - Casey Hawley

Gen Yers are coming into their own. Now making up the largest segment of the workforce at 80 million strong, many are new managers. With so many Baby Boomers holding off on retirement, these new Gen Y managers often must direct people their parents' age—and older. Vast differences in communication styles, job expectations, and management techniques mean that Gen Yers have much to learn when it comes to managing those of their parent's generation, including:How to respond to an older employee who believes his seniority guarantees a promotion and raise, even though his work performance has been below averageWhat to do when a younger manager relies on e-mail, texting, and IMing to communicate with coworkers, and his older employee prefers face-to-face communicationHow to demonstrate leadership and gain respect from the employees who already have years of rich business experience in the workplaceThis book is every manager's field guide for managing the new generationally diverse workforce.

Author: Hawley, Casey
Publisher: Adams Media
Illustration: N
Language: ENG
Title: Managing the Older Employee
Pages: 00224 (Encrypted EPUB)
On Sale: 2012-01-01
SKU-13/ISBN: 9781440514012
Category: Business & Economics : Human Resources & Personnel Managemen
Category: Business & Economics : Management - General