Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales - David Brock
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Aftersales Management in the Retail Sector explores the immense amount of money that is wasted in the retail industry every year on badly managed aftersales processes, and how to prevent this happening.
Author: Brock, David
Publisher: Kogan Page
Illustration: N
Language: ENG
Title: Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales
Pages: 00224 (Encrypted EPUB)
On Sale: 2009-10-03
SKU-13/ISBN: 9780749456412
Category: Business & Economics : Management - General
Category: Business & Economics : Industries - Retailing
Category: Business & Economics : Customer Relations
Author: Brock, David
Publisher: Kogan Page
Illustration: N
Language: ENG
Title: Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales
Pages: 00224 (Encrypted EPUB)
On Sale: 2009-10-03
SKU-13/ISBN: 9780749456412
Category: Business & Economics : Management - General
Category: Business & Economics : Industries - Retailing
Category: Business & Economics : Customer Relations
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