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Managing Successful Projects with PRINCE2 2009 PDF

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Managing Successful Projects with PRINCE2 2009 PDF

It details all of the PRINCE2 processes, components and techniques that enable individuals and organizations to successfully deliver their projects within time, cost and quality constraints. Managing Successful Projects with PRINCE2 is an essential reference guide for anyone using the PRINCE2 methodology.

This publication provides a universally applicable project management method - the principles, processes and techniques that enable individuals and organizations to successfully deliver their projects within time, cost and quality constraints.

The title has been designed to be a role specific handbook for Project Managers, Team Managers and Project Support.
The new 2009 edition:

*Explains the principles that underpin PRINCE2
*Describes the PRINCE2 processes in their entirety
*Describes 'Key Themes' of project management, specific to PRINCE2, that are required for the processes to be effective
*Cross-references techniques that may be applied
*Explains how to tailor the method
*Provides context of when and how to use PRINCE2 for different project environments (e.g. standalone or as part of a programme).

the book contains chapters on Starting Up a Project, Directing a Project, Initiating a Project, Controlling a Stage, Managing Product Delivery, Managing Stage Boundary and Closing a Project.

In addition, the guidance also looks at the wider role of the Project Manager, including:

*soft skills of the project manager;
*leading and managing;
*stakeholder engagement and communication planning;
*organizational change management;
*PRINCE2 in different types of organization and cultures; and
*training needs for project teams.



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Published on behalf of the Office of Government Commerce This is a Crown copyright value added product, reuse of which requires a Licence from OGC. Applications to reuse, reproduce or republish material in this publication should be sent to OGC, The OGC Service Desk, Rosebery Court, St Andrews Business Park, Norwich, Norfolk, NR7 0HS. Tel No: (+44) (0)845 000 4999, E-mail: servicedesk@ogc.gsi.gov.uk, or complete the application form on the OGC website, Licensing section. Copyright in the typographical arrangement and design is vested in The Stationery Office Limited. Applications for reproduction should be made in writing to The Stationery Office Limited, St Crispins, Duke Street, Norwich NR3 1PD The Swirl logoTM is a Trade Mark of the Office of Government Commerce The OGC logo® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom PRINCE® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries PRINCE2TM is a Trade Mark of the
Office of Government Commerce in the United Kingdom and other countries ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries M_o_R® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries MSPTM is a Trade Mark of the Office of Government Commerce P3O® is a Registered Trade Mark of the Office of Government Commerce P3M3TM is a Trade Mark of the Office of Government Commerce First edition Crown Copyright 1996 Second edition Crown Copyright 1998 Third edition Crown Copyright 2002 Fourth edition Crown Copyright 2005 Fifth edition Crown Copyright 2009 First published 2009 ISBN 978 0 11 331059 3 Printed in the United Kingdom for The Stationery Office N6012442 c240 05/09

Contents
List of figures List of tables Foreword Acknowledgements Conventions used in this manual 1 Introduction
1.1 1.2 1.3 1.4 1.5 1.6 1.7 The purpose of this manual The importance of projects What makes projects different? Why have a project management method? Introducing PRINCE2 Related OGC guidance Benefits of PRINCE2

vi viii x xi xiii 1
3 3 3 4 4 6 7

5

Organization
5.1 5.2 5.3 5.4 Purpose Organization defined The PRINCE2 approach to organization Responsibilities

29
31 31 32 43

6

Quality
6.1 6.2 6.3 6.4 Purpose Quality defined The PRINCE2 approach to quality Responsibilities

45
47 47 49 57

7

Plans
7.1 7.2 7.3 7.4 Purpose Plans defined The PRINCE2 approach to plans Responsibilities

59
61 61 64 72

2

Principles
2.1 2.2 2.3 2.4 2.5 2.6 2.7 Continued business justification Learn from experience Defined roles and responsibilities Manage by stages Manage by exception Focus on products Tailor to suit the project environment

9
11 12 12 13 13 14 14

8

Risk
8.1 8.2 8.3 8.4 Purpose Risk defined The PRINCE2 approach to risk Responsibilities

75
77 77 78 88

9

Change
9.1 9.2 9.3 9.4 Purpose Change defined The PRINCE2 approach to change Responsibilities

89
91 91 92 96

3

Introduction to PRINCE2 themes
3.1 3.2 3.3 What are the themes? Applying the themes Format of the themes

15
17 18 18

4

Business Case
4.1 4.2 4.3 4.4 Purpose Business Case defined The PRINCE2 approach to the Business Case Responsibilities

19
21 21 22 27

10 Progress
10.1 Purpose 10.2 Progress defined 10.4 Responsibilities

99
101 101 109

10.3 The PRINCE2 approach to progress 102

iv

| Contents

11 Introduction to processes
11.1 11.2 11.3 11.4 The PRINCE2 processes The PRINCE2 journey The PRINCE2 process model Structure of the process chapters

111
113 113 114 114

18 Closing a Project
18.1 Purpose 18.2 Objective 18.3 Context 18.4 Activities

203
205 205 205 205

12 Starting up a Project
12.1 12.2 12.3 12.4 Purpose Objective Context Activities

119
121 121 122 122

19 Tailoring PRINCE2 to the project environment
19.1 What is tailoring? 19.2 General approach to tailoring 19.3 Examples of tailoring PRINCE2 19.4 Projects in a programme environment 19.5 Project scale 19.6 19.7 19.8 19.9 Commercial customer/supplier environment Multi-organization projects Project type Sector differences

213
215 215 217 217 221 224 227 228 229 230

13 Directing a Project
13.1 13.2 13.3 13.4 Purpose Objective Context Activities

133
135 135 135 136

14 Initiating a Project
14.1 14.2 14.3 14.4 Purpose Objective Context Activities

147
149 149 150 150

19.10 Project management Bodies of Knowledge

Appendix A: Product Description outlines
A.1 A.2 A.3 A.4 A.5 A.6 A.7 A.8 A.9 Benefits Review Plan Business Case Checkpoint Report Communication Management Strategy Configuration Item Record Configuration Management Strategy Daily Log End Project Report End Stage Report

233
235 237 238 239 240 241 242 243 244 245 245 246 247 248 249

15 Controlling a Stage
15.1 15.2 15.3 15.4 Purpose Objective Context Activities

165
167 167 168 168

16 Managing Product Delivery
16.1 16.2 16.3 16.4 Purpose Objective Context Activities

183
185 185 185 186

17 Managing a Stage Boundary
17.1 17.2 17.3 17.4 Purpose Objective Context Activities

191
193 194 194 194

A.10 Exception Report A.11 Highlight Report A.12 Issue Register A.13 Issue Report A.14 Lessons Log A.15 Lessons Report