Customer Support System Video Coaching Series
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| Contact Seller: | webpromote, Canada, Member since 12/30/2008 |
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Customer Support System Video Coaching Series
This video coaching series come in the form of 8 videos that you view on your computer. I've included a full list for you here:
Video #1 Where to get the free script, and then how to install it manually on your server.
Video #2 Uploading the script files using cPanel® File Manager, without the need to use a 3rd party ftp client.
Video #3 Goverview of the admin area. This will be the area where you will configure the settings of your script.
Video #4 Working with the email settings in the admin area.
Video #5 How to create the department, specify the number of staff and creating the help topics.
Video #6 How to work with the knowledgebase section.
Video #7 How to change the logo on the header of the main page of the script.
Video #8 How to edit the main page of the support ticket system. This is where your prospects and customers will go to each time they want to open up a support ticket.
This video coaching series come in the form of 8 videos that you view on your computer. I've included a full list for you here:
Video #1 Where to get the free script, and then how to install it manually on your server.
Video #2 Uploading the script files using cPanel® File Manager, without the need to use a 3rd party ftp client.
Video #3 Goverview of the admin area. This will be the area where you will configure the settings of your script.
Video #4 Working with the email settings in the admin area.
Video #5 How to create the department, specify the number of staff and creating the help topics.
Video #6 How to work with the knowledgebase section.
Video #7 How to change the logo on the header of the main page of the script.
Video #8 How to edit the main page of the support ticket system. This is where your prospects and customers will go to each time they want to open up a support ticket.
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