How to prevent corrupted files...

David mailed me today, that his customers sometimes got corrupted files after download. This is, what he found out:

Quote

Its me again. Some of my customers are getting a file corrupt error when they download my files because they have to turn off the power saver options so their hard drive does not shut down during download and there is no interruption of download. I usually mail them an email explaining how to fix it and there is no problem.

I am hoping a note can be added asking customers to turn of power saving options and screensavers during downloading larger files.

I think the customers will find this too be a great service.

and right he is, it should be placed here AND in the download code mails and the page!

working on it!

puzzler

I just uploaded my files to tradebit and decided to try and purchase one to see how the process worked. I made it all the way to the download page successfully but when I listened to the file I downloaded it was corrupted...it was hissy and sounded terribly and I could not hear what was being said. I checked the original file and it is not like this.

The download took about a minute and my computer did not go to power saving mode. What is going on?

There must went something else wrong. We do not touch the files or modify them without you demanding it. The original file should have went through the process without modification. Maybe you accidentally bought a preview?

Both files should have the same file length...

Ralf