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Credit Card Fraud combat in the back...

Posted by puzzler 
Credit Card Fraud combat in the back...
July 01, 2011 10:52AM
I know the fraudsters are reading this, too angry smiley . Yet I wanted to inform all interested users on the platform on a process we run in the back. Because we are in the cross-hair of some criminals, I will not dive too deep into it, but some information must be shared...

People obviously try to abuse the delay in credit card chargebacks to upload some files and buy that stuff from themselves with stolen credit cards in hope to be paid before the sale busts. That is not just criminal activity, it is also endangering our business as a whole and also damn annoying and time consuming for us to combat that.

We will change some code and processes in the back over the next few days to prevent that further. We already caught some of the payments and will improve the screening methods further.

A very simple but inelegant way will be to delay the payments of direct credit card payments further. While the gateway we use to process credit cards is a very simple one, Paypal does much more to avoid such fraud attacks. Right now we have put a lot of merchants "on Hold" or deny any credit card processing for questionable products that have been reported by the community. If you wonder why your account might be blocked or limited... here is the reason. False positives in that screening process might happen, but we are very careful with deleting anyone... we just put accounts on hole for a while and process them with a little delay to avoid a major financial fallout!

Nonetheless: have a great weekend smileys with beer , we are on it ;-)
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