Email for low ratings DISABLED ??
October 30, 2011 12:36PM
Hi,

Have you guys disabled sending emails for low ratings?

Just saw a low rating from one of the purchaser, but I didnt get any emails for low ratings?

Please activate the feature, if it is disabled.
Re: Email for low ratings DISABLED ??
October 31, 2011 09:38AM
Hello,

We have had to disable the emails temporarily because there have been some bugs we are trying to iron out.

Sorry for the inconvenience and thank you for your patience!

It will be sorted as soon as possible.

Ashley
Re: Email for low ratings DISABLED ??
October 31, 2011 09:48AM
Yes I agree. I would rather get 3 of the same email if that bug still exists, it doesn't bother me. Getting no email is worse!
Re: Email for low ratings DISABLED ??
November 01, 2011 09:25AM
Yup agree fully with ridered.

We like to know our feedbacks, and email notifications are very much needed. I would rather have notifications for all feedbacks, even for 5 star rated feedbacks.

BTW, Ashley welcome to the forum.
Re: Email for low ratings DISABLED ??
November 01, 2011 09:57PM
Yup..I agree with RideRed and Pecno1...an email for any/all reviews would be the best situation.
Re: Email for low ratings DISABLED ??
November 02, 2011 06:56PM
i will be able to fix that until friday, i guess...
Re: Email for low ratings DISABLED ??
November 05, 2011 09:04AM
The function is back! Now only 1 mail is sent, when a buyers gives less than 4 stars. It could be that he changes his mind afterwards and gives 5 stars and you will still get the email with less than 4...
Re: Email for low ratings DISABLED ??
November 05, 2011 11:54AM
Hi,

Like other merchants and I said we'd like to get email notifications or atleast some notification inside myTradebit for any and all ratings, even 5 star ratings.
Re: Email for low ratings DISABLED ??
November 05, 2011 06:31PM
Noted, I think that should be an extra page with all the latest ratings for your products?
Re: Email for low ratings DISABLED ??
November 07, 2011 03:19AM
Yes, a separate page in MyTradebit listing all the products with recent reviews would be fine.
Sorry, only registered users may post in this forum.

Click here to login