"Robert Bacal" downloads

Hands-on help for quickly­­and persuasively­­writing company-mandated performance appraisalsWriting performance appraisals is one of the most difficult and t......

Set the bar for outstanding performanceA follow-up to the top-selling Perfect Phrases for Performance Reviews, this book provides managers with...

HOW TO MANAGE PERFORMANCE - 24 Lessons for Improving Performance Dramatically increased productivity is the primary driver of growth in...

Tools for pleasing even the most demanding customersA satisfied customer is a loyal customer, and in todays supercompetitive business economy...

Proven strategies for maximizing employee commitment and performanceAs a manager, you know that employee performance is your most important asset—but...

McGraw-Hill’s Complete Perfect Phrases series packs threePerfect Phrases titles into one comprehensive edition—givingreaders all the phrases, exp......

The Right Phrase for Every Situation . . . Every Time!As a small business owner, you may find yourself overwhelmed...

Translated into 16 languages! The reader-friendly, icon-rich Briefcase Books series is must reading for all managers at every level.All managers,...