INTRODUCTION............................................... 4
PHYSICAL STRESSES ......................................... 4
MENTAL PRESSURE............................................ 4
1 WHAT IS STRESS AND WHAT DOES IT DO?...................... 6
GOOD AND BAD STRESS........................................ 6
HOW TO MEASURE STRESS ......................................6
INDIVIDUAL RESPONSES TO STRESS............................. 6
ACUTE AND CHRONIC STRESS .................................. 7
2 THE STRESSES COMMON TO COMPUTER WORKERS ................. 9
CONTACT STRESS ............................................ 9
POSTURE ................................................... 9
EYE HEALTH................................................. 10
REPETITIVE MOVEMENTS .......................................10
THE INFORMATION OVERLOAD....................................11
3 SET YOURSELF UP FOR A LOW STRESS
ENVIRONMENT.................................................13
WHY THE PHYSICAL ENVIRONMENT MATTERS....................... 13
THE RIGHT FURNITURE AND COMPONENTS FOR A LOW STRESS
OFFIC ENVIRONMENT.......................................... 13
WAYS TO REDUCE EYE STRAIN AND FATIGUE.................................................... 15
PEACE AND QUIET ...........................................16
THE PROPER POSTURE.................................................... 16
REST WHILE WORKING! ........................................17
HYDRATION.................................................. 17
LEARN TO LET GO OF STRESS ................................. 17
WHEN TO GET HELP .......................................... 18
4 AVOIDING STRESS THROUGH GOOD PROJECT
PLANNING AND PREPARATION .................................. 19
TIME MANAGEMENT FOR COMPUTER-BASED WORKERS................. 19
MANAGING THE STRESS OF EMAILS AND OTHER SIDETRACKERS....... 21
PROGRAMS AND APPLICATIONS TO AID COMPUTER WORKERS AND
PROJECTS ...................................................22
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5 OUTSOURCING FOR PROJECT MANAGEMENT AND
STRES REDUCTION...................................................24
WHY OUTSOURCE WHAT YOU COULD DO YOURSELF....................................................24
HOW TO CHOOSE WHAT TO OUTSOURCE ........................... 25
ACCESS TO OUTSOURCING HELP ................................ 26
6 MAINTAINING A LOW STRESS LIFESTYLE FOR
ONGOING ONLINE SUCCESS..................................... 29