A book like this had just been waiting to be written. Heres something almost none of the Internet Marketing courses you will ever find would talk about at all - yet its something majority of us would only discover after going into business for ourselves.

Customers are King tackles some of the most common issues in doing business - online or offline - and provides a practical guide to handling customer dissatisfaction, refunds, improve your paid subscriptions retention rate, and more. Inspired by real life experience, this life manual to handling your customers is now yours for the taking.

Table Of Contents

* Good Customer Relationship - Why is it Important?
* Understanding Your Customers
* How to Calculate Customer Lifetime Value
* How to Keep Your Customers Happy?
* How to Get Your Customers to Say Wow!
* Proven Methods of Customer Retention
* The Art of Customer Follow-up
* Loyalty Marketing Program
* Promotional Items to Enhance Customer Relations
* Handling Customer Complaints
* How to Deal with Difficult Customers
* Introducing the Seven Deadly Sins of Customer Service
* Detachment
* Inhospitality
* Rudeness
* Attitude
* Ignorance
* Inaccessibility

Reseller Tools

* Includes Sales Page - Yes
* Includes Download Page - Yes
* Other Included Pages - None
* Notable Reseller Extras - PSD Graphics (source)

Distribution Rights

* Resale Rights - Yes
* Master Resale Rights - Yes
* Private Label Rights - Yes
* Giveaway Rights - No
* Offered as a Bonus - Yes
* Full Product Copyrights - Yes
* Full Graphic Copyrights - No
* May Modify Product - Yes
* Packaged with Other Products - Yes
* Added to Paid Membership Websites - Yes
* Added to Free Membership Websites - No
* May Publish Offline - Yes
* May Sell on Auction Websites - No