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Customer Support Made Easy Instruction Video with MRR
MRR instruction video set Customer Support Made Easy looks at using osTicket free open source software for customer service.
Set comes with 8 videos Where to get the free script
then install it manually on your server,
- Steps of uploading the script files using cPanel® File Manager
without the need to use a 3rd party ftp client,
- General overview of the admin area,
- Working with the email settings in the admin area,
- How to create the department specify the number of staff - creating the help topics,
- How to work with the knowledge base section,
- How to change the logo on the header of the main page of the script and How to edit the main page of the support ticket system.
MRR instruction video set comes with resale material.
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