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Customer Relationship Mastery PDF ebook PLR MRR














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46.87 MB ZIP File - Platform: Indy

Table of Contents:

Good Customer Relationship Why is it Important?
Understanding Your Customers
How to Calculate Customer Lifetime Value
How to Keep Your Customers Happy?
How to Get Your Customers to Say Wow!
Proven Methods of Customer Retention
The Art of Customer Follow-up
Loyalty Marketing Program
Promotional Items to Enhance Customer Relations
Handling Customer Complaints
How to Deal with Difficult Customers
Introducing the Seven Deadly Sins of Customer Service
Detachment
Inhospitality
Rudeness
Attitude
Ignorance
Inaccessibility
Invalidation
Customer Relationship Management (CRM) Software The Benefits
Choosing a CRM Program
Customer Service over the Phone

35 Pages


(ID 179959087)

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egocreations, US, Member since 07/30/2006

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