An official HP Pavilion ZX5000 Maintenance and Service Guide as used by professional technician to maintain and repair the HP Pavilion ZX5000 notebook PC.
2.1Initial Troubleshooting. . . . . . . . . 212
Flowchart 2.2No Power, Part 1. . . . . . . . . . . . . . 213
Flowchart 2.3No Power, Part 2. . . . . . . . . . . . . . 214
Flowchart 2.4No Power, Part 3. . . . . . . . . . . . . . 215
Flowchart 2.5No Power, Part 4. . . . . . . . . . . . . . 216
Flowchart 2.6No Video, Part 1. . . . . . . . . . . . . . 217
iv Maintenance and Service Guide
Contents
Flowchart 2.7No Video, Part 2 . . . . . . . . . . . . . . 218
Flowchart 2.8Nonfunctioning Port Replicator
(if applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Flowchart 2.9No Operating System (OS)
Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Flowchart 2.10No OS Loading, Hard Drive,
Part 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Flowchart 2.11No OS Loading, Hard Drive,
Part 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Flowchart 2.12No OS Loading, Hard Drive,
Part 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Flowchart 2.13No OS Loading,
Diskette Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Flowchart 2.14No OS Loading, CD-ROM or DVD-ROM Drive. . . . . . . . . . . . . . . . . . . . . . . . . . 225
Flowchart 2.15No Audio, Part 1. . . . . . . . . . . . . 226
Flowchart 2.16No Audio, Part 2. . . . . . . . . . . . . 227
Flowchart 2.17Nonfunctioning Device. . . . . . . . 228
Flowchart 2.18Nonfunctioning Keyboard . . . . . 229
Flowchart 2.19Nonfunctioning
Pointing Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Flowchart 2.20No Network/Modem
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
3
Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 32
3.2 Major Components
HP Pavilion zv5000 and zx5000 . . . . . . . . . . . . . . . 33
3.3 Major ComponentsHP Compaq Business
Notebook nx9100 Series
and Compaq Presario R3000 Series. . . . . . . . . . . . 315
3.4 Miscellaneous Plastics Kit Components. . . . . . . . . 329
3.5 Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . 330
3.6 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Contents
Maintenance and Service Guide v
4
Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 42
Plastic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 42
4.3 Preventing Damage to Removable Drives . . . . . . . . 43
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 44
4.5 Packaging and Transporting Precautions . . . . . . . . . 45
4.6 Workstation Precautions. . . . . . . . . . . . . . . . . . . . . . 46
4.7 Grounding Equipment and Methods. . . . . . . . . . . . . 47
5
Removal and Replacement Procedures
5.1 Serial Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 53
5.3 Preparing the Notebook for Disassembly. . . . . . . . . 55
5.4 Notebook Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510
5.5 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
5.6 Combination Drive . . . . . . . . . . . . . . . . . . . . . . . . . 516
5.7 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521
5.8 Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 527
5.9 Strip Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 530
5.10 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 532
5.11 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 534
5.12 Mini PCI Communications Card. . . . . . . . . . . . . . 535
5.13 Primary Memory Module . . . . . . . . . . . . . . . . . . . 537
5.14 Display Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 539
5.15 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 547
5.16 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 550
5.17 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553
5.18 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557
5.19 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 564
5.20 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 576
5.21 Upper Logic Audio Board. . . . . . . . . . . . . . . . . . . 579
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Contents
6
Specifications
A
Connector Pin Assignments
B
Power Cord Set Requirements
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B1
Country-Specific Requirements. . . . . . . . . . . . . . . . . . . . B2
C
Screw Listing