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Business Relationship Manager: Careers in IT service management - Ernest Brewster

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Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.

Author: Brewster, Ernest
Publisher: BCS, The Chartered Institute for IT
Illustration: n
Language: ENG
Title: Business Relationship Manager: Careers in IT service management
Pages: 00160 (Encrypted EPUB)
On Sale: 2014-07-07
SKU-13/ISBN: 9781780172507
Category: Computers : Information Technology
Category: Business & Economics : Careers - General
Category: Business & Economics : Customer Relations


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