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HP LaserJet Enterprise 500 MFP, HP LaserJet Enterprise Flow MFP M525, M525c, FULL: Repair, Troubleshooting & Parts List Manual

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HP LaserJet Enterprise 500 MFP, HP LaserJet Enterprise Flow MFP M525, M525c,  FULL: Repair, Troubleshooting & Parts List Manual
26.0318 MB ZIP File - Platform: Indy

FULL: Repair, Troubleshooting & Parts List Manual HP LaserJet Enterprise 500 MFP, HP LaserJet Enterprise Flow MFP M525, M525c;
This service manual, is the full HP LaserJet Enterprise 500 MFP, HP LaserJet Enterprise Flow MFP M525, M525c Service Repair Manual.
This manual, HP LaserJet Enterprise 500 MFP, HP LaserJet Enterprise Flow MFP M525, M525c, is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your HP LaserJet Enterprise 500 MFP, HP LaserJet Enterprise Flow MFP M525, M525c copier.
You can print, zoom or read any diagram, picture or page from this Service Manual. Every chapter on this manual is fully detailed and contain all the simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of HP LaserJet Enterprise 500 MFP, HP LaserJet Enterprise Flow MFP M525, M525c photocopier. You can find easily everything what do you need.
To see what contain, please read table of contents:

Content for REPAIR & PARTS LIST:
1. REMOVAL AND REPLACEMENT
Removal and replacement strategy
General cautions during removal and replacement
Electrostatic discharge
Required tools
Types of screws
Service approach
Before performing service
After performing service
Post-service test
Print-quality test
Location of connectors
DC controller connections
Formatter connections
Parts removal order
Removal and replacement procedures
Customer self repair (CSR) components
Toner cartridge
Tray 2, Tray 3, or Tray 4 assembly
Control-panel HIP cover
Control-panel USB cover
Control-panel assembly
Control-panel assembly (M525c model)
Important removal considerations
Remove the control-panel assembly
Reinstall the control-panel assembly
Control-panel assembly to keyboard FFC (M525c model)
Important considerations
Remove the control-panel assembly to keyboard FFC
Reinstall the control-panel assembly to keyboard FFC
Keyboard assembly (M525c model)
Remove the keyboard assembly
Keyboard overlay (M525c model)
Install a keyboard overlay
Back-side background selector assembly (M525c model)
Foam reflector
Document feeder pickup roller
Document feeder separation pad
Fax card and cable
Disk drives (HDD and SSM)
Remove the HDD
Remove the SSM
Install a replacement hard drive or SSM
External panels, covers, doors, formatter, and stapler
Formatter cover
Formatter PCA
Stapler cover
Substitute stapler cover
Stapler assembly
Rear cover assembly
Left cover
Right-rear cover
Tray 1 cover
Cartridge-door assembly
Rear scanner cover
Document feeder front cover
Document feeder rear cover
Right cover assembly
Right handle cover and bracket
Reinstall the right handle cover and bracket
Document feeder assemblies and scanner
Deskew mylar and separation mylar
Document feeder tray extender
Document feeder PCA
Document feeder jam-access cover
Document feeder roller cover
Scanner memory PCA (memory board)
Document feeder cable
Document feeder whole unit (standard model)
Reinstall the document feeder
Image scanner (standard model) whole unit
Remove the image scanner whole unit (standard model)
Reinstall the image scanner
Integrated scanner assembly (525c model) whole unit
Remove the ISA (525c model)
Reinstall the ISA
Document feeder hinge assembly
Control-panel cable
Remove the control-panel cable
Main assemblies
Tray 1 pickup roller
Tray 1 separation pad
Tray 2, 3, or 4 pickup roller assembly
Remove the Tray 2, 3, or 4 pickup roller-whole unit
Remove the Tray 2, 3, or 4 pickup roller-components
Reassemble the Tray 2, 3, or 4 pickup roller assembly
Reinstall the Tray 2, 3, or 4 pickup roller assembly
Tray 2, 3, or 4 separation pad
Tray 2, 3, or 4 base-plate roller assembly
Transfer roller
Fuser
Duplex media-feed assembly
Registration roller assembly
Power-switch assembly
Interlock switch assembly
Tray sensor PCA
Main fan
Top cover
Laser scanner
Tag holder assembly
DC controller
Low-voltage power supply (LVPS)
Tray 2 paper pickup assembly
Tray 1 or Tray 2 pickup solenoid
Fuser motor
Pendulum assembly
Sub fan and fan duct
Environmental sensor
High-voltage power supply (HVPS)

2. PARTS AND DIAGRAMS
Order parts by authorized service providers
Order parts, accessories, and supplies
Supplies part numbers
Customer self-repair (CSR) and service kits
Related documentation and software
Fasteners used in this product
How to use the parts lists and diagrams
Assembly locations
Base product (no optional trays or accessories)
Base product (optional trays or accessories)
Covers
Document feeder and scanner assemblies (525dn and 525f models)
Document feeder and scanner assemblies (M525c model)
Keyboard (M525c model)
Control panel assembly
ADF assemblies
Scanner assemblies
Internal assemblies (1 of 6)
Internal assemblies (2 of 6)
Internal assemblies (3 of 6)
Internal assemblies (4 of 6)
Internal assemblies (5 of 6)
Internal assemblies (6 of 6)
Input devices
500-sheet input tray (Tray 3 and Tray 4)
Alphabetical parts list
Numerical parts list
INDEX

-------------------------

Content for TROUBLESHOOTING MANUAL:
1. THEORY OF OPERATION
Basic operation
Major systems
Product block diagram
Sequence of operation
Normal sequence of operation
Formatter-control system
Auto on/Auto off mode
Input/output
CPU
Memory
Firmware
Nonvolatile memory
PJL overview
PML
Control panel
Engine-control system
Motors, fans, clutches, solenoids, switches, and sensors
DC controller operations
Fuser-control circuit
Fuser failure detection
Fuser temperature control
Fuser protective function
Low-voltage power supply
Overcurrent/overvoltage protection
High-voltage power supply
Formatter
Formatter heartbeat LED
Laser/scanner system
Laser failure detection
Image-formation system
Electrophotographic process
Image formation process
Latent-image formation stage
Primary charging
Laser beam exposure
Developing stage
Toner cartridge
Transfer stage
Fusing stage
Cleaning stage
Toner detection
Pickup, feed, and delivery system
Paper trays
Photo sensors and switches
Solenoids and clutches
Tray 1 or Tray 2
Pickup and feed unit
Cassette paper size detection/cassette paper detection
Cassette pickup
Tray 1 paper pickup
Paper pickup and feed
Jam detection
Additional tray
Tray driver PCA
Paper pickup and feed
Paper level and size detection
Jam detection
Scanning/image capture system
Control panel
Scanner
Document feed system
Document feeder operation (standard model)
Sensors in the document feeder (standard model)
Document feeder paper path (standard model)
Document feeder simplex operation (standard model)
Document feeder duplex operation (standard model)
Document feeder operation (M525c model)
Sensors in the document feeder (M525c model)
Document feeder paper path (M525c model)
Document feeder simplex operation (M525c model)
Document feeder e-duplex operation (M525c model)
Frontside and backside background selector (M525c model)
Document feeder operation (standard model and the M525c model)
Deskew operation
Document feeder hinges
Stapler

2. SOLVE PROBLEMS
Solve problems checklist
Menu map
Preboot menu options
Current settings pages
Troubleshooting process
Determine the problem source
Troubleshooting flowchart
Power subsystem
Power-on checks
Power-on troubleshooting overview
Control-panel checks
Scanning subsystem
Tools for troubleshooting
Individual component diagnostics
LED diagnostics
Understand lights on the formatter
Engine diagnostics
Engine-test button
Paper path test
Paper path sensors test
Manual sensor test
SW501 Cartridge door switch test
PS8001 Rear door sensor test
PS215 Top (Top-of-Page) sensor test
PS225 Paper width 1 sensor test
PS2 Fuser output sensor test
PS502 Duplexer refeed sensor test
PS1 Rear bin sensor test
PS4 Output bin full sensor test
PS8008 Tray 3 Feed sensor
PS8008 Tray 4 Feed sensor
Tray/bin manual sensor test
PS205 Tray 1 Paper sensor test
PS3 Tray 2 Paper sensor test
SW235 Tray 2 Cassette sensor test
PS4 Output bin full sensor test
PS451 Tray 3 paper sensor test
PS461 Tray 3 cassette sensor test
PS451 Tray 4 paper sensor test
PS461 Tray 4 cassette sensor test
Print/stop test
Component tests
Control-panel tests
Half self-test
Drum rotation test check
Component test (special-mode test)
Diagrams
Block diagrams
Location of connectors
DC controller connections
Formatter connections
Plug/jack locations
Locations of major components
General timing charts
Circuit diagrams
Internal print-quality test pages
Clean the paper path
Set up an auto cleaning page
Print a configuration page
Configuration page
HP embedded Jetdirect page
Finding important information on the configuration pages
Print quality troubleshooting tools
Repetitive defects ruler
Control panel menus
Administration menu
Reports menu
General Settings menu
Copy Settings menu
Scan/Digital Send Settings menu
Fax Settings menu
General Print Settings menu
Default Print Options menu
Display Settings menu
Manage Supplies menu
Manage Trays menu
Network Settings menu
Troubleshooting menu
Device Maintenance menu
Backup/Restore menu
Calibration/Cleaning menu
USB Firmware Upgrade menu
Service menu
Interpret control-panel messages
Control-panel message types
Control-panel messages
10.0X.Y0 Supply memory error
10.23.50
10.23.51
10.23.52
10.23.70 Printing Past Very Low
https://www.tradebit.com.34 Used Supply In Use
https://www.tradebit.com.40 Genuine HP Supplies Installed
https://www.tradebit.com.40 Unsupported Supply In Use
https://www.tradebit.com.70 Printing Past Very Low
https://www.tradebit.com.15 Install https://www.tradebit.com.15 Install Supply
https://www.tradebit.com Internal clock error To continue, touch "OK"
13.A3.D3 or 13.A4.D4
13.A3.D4
https://www.tradebit.com or https://www.tradebit.com
13.B2.D1
13.B2.D2
https://www.tradebit.com
https://www.tradebit.com
https://www.tradebit.com
https://www.tradebit.com
https://www.tradebit.com
https://www.tradebit.com
https://www.tradebit.com
https://www.tradebit.com or https://www.tradebit.com
https://www.tradebit.com or https://www.tradebit.com
https://www.tradebit.com
https://www.tradebit.com
20.00.00 Insufficient memory: To continue, touch "OK" 216
21.00.00 Page too complex To continue, touch "OK"
30.01.23 Scanner calibration failure
30.01.36 Upgrade Error Try downloading upgrade again
30.01.43 Scan memory failure To continue turn off then on
https://www.tradebit.com Scanner failure To continue turn off then on
https://www.tradebit.com Scanner fan failure To continue turn off then on
31.01.47 Document feeder not detected
31.03.22 Scanner calibration failure
31.13.03 Document feeder pick error
https://www.tradebit.com.10 Scanner failure To continue turn off then on
https://www.tradebit.com.15 Jam in document feeder
https://www.tradebit.com Used board/disk installed
40.00.01 USB I/O buffer overflow To continue, touch "OK"
41.02.00 Error
https://www.tradebit.com Unexpected size in Tray
https://www.tradebit.com Unexpected size in Tray To use another tray, touch "Options"
https://www.tradebit.com Error To continue turn off then on
https://www.tradebit.com Fuser error To continue turn off then on
https://www.tradebit.com Error To continue turn off then on
https://www.tradebit.com.00 To continue turn off then on
https://www.tradebit.com Error
https://www.tradebit.com DC Controller error To continue turn off then on
https://www.tradebit.com Error To continue turn off then on
57.00.0X Error
58.00.04 Error To continue turn off then on
59.00.00 Error To continue turn off then on
59.00.20 Error To continue turn off then on
62.00.00 No system To continue turn off then on
69.X ERROR To continue, touch "OK"
70.00.00 Error To continue turn off then on
https://www.tradebit.com.00 Wireless Network Error To continue turn off then on
https://www.tradebit.com Embedded JetDirect Error To continue turn off then on
89.19.5C Error
98.00.01 or 98.01.00 Corrupt data in firmware volume
98.00.02 Corrupt data in solutions volume
98.00.03 Corrupt data in configuration volume
98.00.04 Corrupt data in job data volume
99.00.01 Upgrade not performed file is corrupt
99.00.02 Upgrade not performed timeout during receive
99.00.03 Upgrade not performed error writing to disk
99.00.04 Upgrade not performed timeout during receive
99.00.05 Upgrade not performed timeout during receive
99.00.06 Upgrade not performed error reading upgrade
99.00.07 Upgrade not performed error reading upgrade
99.00.08 Upgrade not performed error reading upgrade
99.00.09 Upgrade canceled by user
99.00.10 Upgrade canceled by user
99.00.11 Upgrade canceled by user
99.00.12 Upgrade not performed the file is invalid
99.00.14 Upgrade not performed the file is invalid
99.00.2X
99.09.60 Unsupported Disk
99.09.61 Unsupported disk
99.09.64 Disk malfunction
99.09.65 Disk data error
99.09.66 No disk data installed
99.09.67 Disk is not bootable please download firmware
https://www.tradebit.com
full Remove all paper from bin
[File System] device failure To clear press OK
[File System] file operation failed To clear press OK
[File System] file system is full To clear press OK
[File System] is not initialized
[File System] is write protected
A second USB wireless networking accessory has been detected
Accept bad signature
Bad optional tray connection
Black Cartridge low
Black Cartridge very low
Black Cartridge very low To continue, touch "OK"
Canceling
Cartridge ship mode
Checking paper path
Chosen personality not available To continue, touch "OK"
Clean the rollers
Cleaning disk complete Do not power off
Cleaning do not grab paper
Cleaning
Clearing event log
Clearing paper path
Close inner flap in duplexer
Close rear door
Close rear door Or touch OK to print to the rear bin
Close top cover
Creating cleaning page
Data received
Digital send communication error
Disk full Delete stored jobs
Disk low Delete stored jobs
Document feeder bin full
Document feeder is empty
Document Feeder Kit low
Document Feeder Kit very low
Document Feeder Kit very low To continue, touch "OK"
Document feeder top cover open
Event log is empty
Expected drive missing
Fax is disabled - ignoring call
Flatbed cover open
HP Secure Hard Drive disabled
Incompatible
Incompatible supplies
Initializing scanner, please wait
Initializing
Install Black Cartridge
Install Fuser Unit
Install supplies
Internal disk device failure To clear touch "Clear"
Internal disk file operation failed To clear touch "Clear"
Internal disk file system is full To clear touch "Clear"
Internal disk is write protected To clear touch "Clear"
Internal disk not found
Internal disk not functional
Internal disk not initialized To clear touch "Clear"
Internal disk spinning up
Load Tray 1 [Type] [Size]
Load Tray 1 [Type] [Size] To continue, touch "OK"
Load Tray : [Size]
Load Tray : [Size] To continue, touch "OK"
Load Tray : [Size] To use another tray, touch "Options"
Load Tray : [Type], [Size]
Load Tray : [Type], [Size] To use another tray, touch
"Options"
Manually feed output stack Then touch "OK" to print second sides 249
Manually feed: [Size]
Manually feed: [Size] To continue, touch "OK"
Manually feed: [Size] To use another tray, touch "Options"
Manually feed: [Type], [Size] To continue, touch "OK"
Manually feed: [Type], [Size] To use another tray, touch
"Options"
No job to cancel
Open rear door
Output Bin full
Paperless mode
Printing Engine Test
Printing stopped To continue, touch "OK"
Processing digital send job
RAM Disk device failure To clear touch "Clear"
RAM Disk file operation failed To clear touch "Clear"
RAM Disk file system is full To clear touch "Clear"
RAM Disk is write protected To clear touch "Clear"
RAM Disk not initialized To clear touch "Clear"
Remove cartridge lock
Remove the toner cartridge
Replace Black Cartridge
Replace Document Feeder Kit
Replace supplies
Roller cleaning is recommended
ROM disk device failed To clear touch "Clear"
ROM disk file operation failed To clear touch "Clear"
ROM disk file system is full To clear touch "Clear"
ROM disk is write protected To clear touch "Clear"
ROM disk not initialized To clear touch "Clear"
Size mismatch in Tray
Standard bin full Remove all paper from bin
Supplies low
Supplies very low To continue, touch "OK"
Supply memory warning
Tray empty: [Size]
Tray empty: [Type], [Size]
Tray open
Tray overfilled Remove excess paper
Tray overfilled To use another tray, touch "Options"
Type mismatch Tray
Unable to cancel firmware update job
Unable to install the firmware
Unsupported drive installed
Unsupported supply in use
Unsupported supply installed
Unsupported supply installed To continue, touch "OK"
Unsupported tray configuration
Unsupported USB accessory detected Remove USB accessory
Upgrade complete To continue turn off then on
USB accessory needs too much power Remove USB and turn off then on
USB accessory not functional
USB hubs are not fully supported Some operations may not work properly
USB is write protected To clear touch "Clear"
USB not initialized To clear touch "Clear"
USB storage accessory removed Clearing any associated data
USB storage device failure To clear touch "Clear"
USB storage file operation failed To clear touch "Clear"
USB storage file system is full To clear touch "Clear"
Used supply in use
Used supply installed To continue, touch "Clear"
Warming up scanner
Wireless Configuration Mode
Wireless is not configured
Event log messages
Print or view an event log
Clear an event log
Event log message table
Clear jams
Auto-navigation for clearing jams
Common causes of jams
Jam locations
Clear jams in the document feeder
Clear jams in the document feeder (M525c model)
Clear jams in the output-bin area
Clear jams in Tray 1
Clear jams in Tray 2 or an optional 500-sheet tray
Clear jams in the toner-cartridge area
Clear jams in the rear-door and the fuser area
Clear jams in the duplexer
Jam causes and solutions
Solve paper-handling problems
The product picks up multiple sheets of paper
The product does not pick up paper
The document feeder jams, skews, or picks up multiple sheets of paper
Use manual print modes
Solve image-quality problems
Image defect examples
Clean the product
Clean the control-panel display
Print a cleaning page
Check the scanner glass for dirt or smudges
Clean the pickup rollers and separation pad in the document feeder
Solve performance problems
Solve connectivity problems
Solve USB connection problems
Solve wired network problems
The product has a poor physical connection
The computer is using the incorrect IP address for the product
The computer is unable to communicate with the product
The product is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The product is disabled, or other network settings are incorrect
Service mode functions
Service menu
Product resets
Restore factory-set defaults
Restore the service ID
Product cold reset
Format Disk and Partial Clean functions
Active and repository firmware locations
Partial Clean
Execute a 3 Partial Clean
Format Disk
Execute a 2 Format Disk
Solve fax problems
Checklist for solving fax problems
What type of phone line are you using?
Are you using a surge-protection device?
Are you using a phone company voice-messaging service or an answering
machine?
Does your phone line have a call-waiting feature?
Check fax accessory status
General fax problems
Use Fax over VoIP networks
Problems with receiving faxes
Problems with sending faxes
Fax error codes
Fax error messages on the product control panel
Send-fax messages
Receive-fax messages
Service settings
Settings in the Troubleshooting menu
Product upgrades
Determine the installed revision of firmware
Perform a firmware upgrade
Embedded Web Server
USB storage device (Preboot menu)
USB storage device (control-panel menu)
Web Jetadmin (WJA)
Upload firmware files to WJA

Appendix A: Service and support
Hewlett-Packard limited warranty statement
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
HP policy on non-HP supplies
HP anticounterfeit Web site
Data stored on the toner cartridge
End User License Agreement
OpenSSL
Customer self-repair warranty service
Customer support

Appendix B: Product specifications
Physical specifications
Power consumption, electrical specifications, and acoustic emissions
Environmental specifications

Appendix C: Regulatory information
FCC regulations
Environmental product stewardship program
Protecting the environment
Ozone production
Power consumption
Toner consumption
Paper use
Plastics
HP LaserJet print supplies
Return and recycling instructions
United States and Puerto Rico
Multiple returns (more than one cartridge)
Single returns
Shipping
Non-U.S
Paper
Material restrictions
Disposal of waste equipment by users
Electronic hardware recycling
Chemical substances
Material Safety Data Sheet (MSDS)
For more information
Declaration of conformity
Declaration of conformity (fax models)
Certificate of Volatility
Certificate of Volatility (M525c)
Safety statements
Laser safety
Canadian DOC regulations
VCCI statement (Japan)
Power cord instructions
Power cord statement (Japan)
EMC statement (China)
EMC statement (Korea)
EMI statement (Taiwan)
Laser statement for Finland
GS statement (Germany)
Substances Table (China)
Restriction on Hazardous Substances statement (Turkey)
Restriction on Hazardous Substances statement (Ukraine)
Additional statements for telecom (fax) products
EU Statement for Telecom Operation
New Zealand Telecom Statements
Additional FCC statement for telecom products (US)
Telephone Consumer Protection Act (US)
Industry Canada CS-03 requirements
Vietnam Telecom wired/wireless marking for ICTQC Type approved products
Japan Telecom Mark
INDEX

Numbers of pages: 716.


(ID 278904918)

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