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Resolving Conflict: 10 Steps for Turning Negatives to Positives - Harold Scharlatt

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Conflict is inevitable, in everyday life and especially in today's increasingly nonhierarchical organizations-in the workplace. So what has always been a key leadership skill, conflict resolution, has become even more critical. But too often, leaders receive little formal training in conflict resolution, and they struggle just to manage the simplest interpersonal conflicts. By using the lessons of this book, readers will be able to apply a thorough, proven method-summarized in ten steps-for resolving conflicts. Following these steps, leaders can analyze a conflict and move toward its resolution with more assurance of a positive outcome for everyone involved.

Author: Scharlatt, Harold
Publisher: Center for Creative Leadership Press
Illustration: n
Language: ENG
Title: Resolving Conflict: 10 Steps for Turning Negatives to Positives
Pages: 00065 (Encrypted EPUB)
On Sale: 2016-05-19
SKU-13/ISBN: 9781604916188
Category: Business & Economics : Education
Category: Business & Economics : Leadership
Category: Business & Economics : Management - General

(ID 280161086)

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