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When Digital Becomes Human: The Transformation of Customer Relationships - Steven Van Belleghem
Combine the benefits of digital opportunity and service with human experience to add 'heart' to the digital experience and guarantee consumer satisfaction.
Author: Belleghem, Steven Van
Publisher: Kogan Page
Title: When Digital Becomes Human: The Transformation of Customer Relationships
Pages: 00208 (Encrypted EPUB)
On Sale: 2015-04-03
Category: Business & Economics : Customer Relations
Category: Business & Economics : E-Commerce - Internet Marketing
Category: Business & Economics : Marketing - General
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