24 Hour Helpdesk Guru
Instant Download
Price:
3.00
USD
3.00
USD
Tradebit buyer protection fee included.
Instant Download from almashadi, digital version
Installing your own helpdesk doesn't come any quicker, easier or CHEAPER than this.
And if you're just starting out I think you'll agree that ALL the above are important!
In fact let's talk expense for a few seconds...
If you were to buy helpdesk software of the caliber of the software we're recommending, you would almost certainly pay in excess of a few hundred dollars for it.
Then you'd have to struggle through often poor documentation to try to set it up. If you're a non-techy that could be a nightmare!
And depending on the license you might only be able to install it on one or two of your servers.
Here's what is included with the software we recommend:
Create multiple users and multiple departments
Create different levels of user (user, administration etc)
Add attachments to tickets
Various filters (priority, departments, open tickets, awaiting response etc)
Fully searchable ticket database
Create your own FAQ section
Add notes to tickets that are only seen by other helpdesk staff
Assign levels of access for helpdesk staff
Auto-added signatures for all helpdesk staff
Blocks spam - captcha and questions determine whether the customer is a real human or spambot
Customers can rate replies and knowledgebase items
Autoclose tickets after a set duration
Software automatically compensates for different time zones
Outstanding reporting facilities - instantly see how many tickets are waiting for your reply etc
And if you're just starting out I think you'll agree that ALL the above are important!
In fact let's talk expense for a few seconds...
If you were to buy helpdesk software of the caliber of the software we're recommending, you would almost certainly pay in excess of a few hundred dollars for it.
Then you'd have to struggle through often poor documentation to try to set it up. If you're a non-techy that could be a nightmare!
And depending on the license you might only be able to install it on one or two of your servers.
Here's what is included with the software we recommend:
Create multiple users and multiple departments
Create different levels of user (user, administration etc)
Add attachments to tickets
Various filters (priority, departments, open tickets, awaiting response etc)
Fully searchable ticket database
Create your own FAQ section
Add notes to tickets that are only seen by other helpdesk staff
Assign levels of access for helpdesk staff
Auto-added signatures for all helpdesk staff
Blocks spam - captcha and questions determine whether the customer is a real human or spambot
Customers can rate replies and knowledgebase items
Autoclose tickets after a set duration
Software automatically compensates for different time zones
Outstanding reporting facilities - instantly see how many tickets are waiting for your reply etc
(ID 281131426)
File Data:
Contact Seller:
almashadi,
ID, Member since 11/04/2011
URL:
Embed:
Resell product:
More Files From This User
- Outsource Internet Marketing
- How To Weed Out The Garbage When Marketing Your Product
- How To Earn And Look Like A Million Bucks
- Facebook Retargeting Secrets
- Affiliate Marketing Influence
Related Files
-
Software : Instant Header Graphics + 2 Bonuses
-
6 Mini-site Templates Package
-
Graphic Expert In A Box
-
Website Graphic-2
-
Web Graphics Pack - Internet Marketing Web Graphic
-
Bootstrap Graphic Designing Tutorial Videos Mrr
-
*new!* Killer Seo Website Builder System | Easy Website Building With The Kseo Website Builder System
Tradebit Reviews
Tradebit is the worlds largest marketplace for digital files, with over 2.5 million satisfied customers and millions of digital products. Online for over 12 years, Tradebit is the best place to find files like music, video tutorials, repair manuals, and more. If you're curious about how much our users love Tradebit, read reviews from real buyers!





