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IT Operation Optimization
A Beginner’s Guide To Service Improvement: A Simplified Approach To Agile, Lean, ITSM & DevOps
Learn How to Optimize IT operations.
What if small steps will dramatically increase your Business productivity in critical areas?
ITIL Expert, Ahmed Fawzy, present a Simplified approached to improve services. Based on years of experience building services for various organizations of different sizes.
In this book you will learn:
- How to transform IT to align with business objectives
- Design a process that’s “actually” works
- Stop unscheduled business interruption.
- Eliminate unauthorized changes and stabilize IT environment
- Transform and optimize your operation to achieve better user satisfaction.
- Learn the core concepts of DevOps
- Continuous delivery and continuous integration
Infrastructure as code
Publisher: Idea For IT Press (October 20, 2018)
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