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Customer Engagement Tips and Techniques

Happy customers are worth their weight in gold. While the internet is a fantastic way to communicate with your audience. It is also a way for you to hide behind your website. Putting a face to a name is one way to easily add that personal touch to your business. When potential customers and clients see your face, you immediately become human to them. If you hide behind an icon then the feelings of trust and even customer loyalty can be damaged.

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