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Manuals & Technical eBooks


Iso/iec 20000: An Introduction To The Global Standard For Service Management - David Clifford

Employing an IT Service Management System (ITSMS) will enable your organisation to identify how to enhance the quality of service you deliver to your customers. The standard for an ITSMS is ISO/IEC 20000. This pocket guide offers an overview of th......

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18.50 USD
XSeller keywords: business, general, computers

Managing Business Transformation: A Practical Guide - Melanie Franklin

Effective leadership fosters a climate where team members want to do their best and where organisational goals are more likely to be reached. Whether you are new to leadership, or have been a leader for some time, this book will help you develop y......

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46.00 USD
XSeller keywords: general, computers, melanie franklin

Software Life Cycle Management Standards: Real-world Scenarios And Solutions For Savings - David Wright

This book will help you apply ISO/IEC 19770 to your business and enjoy the rewards it offers. David Wright calls on his vast experience to explain how the Standard applies to the whole of the software life cycle, not just the software asset manage......

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36.00 USD
XSeller keywords: business, general, computers

The Chief Information Security Officer: Insights, Tools And Survival Skills - , Jake Kouns

This guide describes the hard and soft skills that a successful CISO requires. Emphasising the importance of a suitable Information Security Management System (ISMS) and the risk management methodology that should be at its heart, it explains the ......

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18.50 USD
XSeller keywords: economics, business, general

Managing Information Security Breaches: Studies From Real Life - Michael Krausz

Managing Information Security Breaches sets out a strategic framework for handling this kind of emergency. It focuses on the treatment of severe breaches and on how to re-establish safety and security once the breach has occurred. These recommenda......

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46.00 USD
XSeller keywords: general, computers, economics

Security: The Human Factor - Paul Kearney

Based on the approach used by BT to protect its own data, this guide looks at the challenges associated with information security, the consequences of failing to meet them and - most importantly - at the steps organisations can take to make themse......

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18.50 USD
XSeller keywords: business, economics, general

Information Security Risk Management For Iso27001/iso27002 - , Alan Calder

The requirements for an ISMS are specified in ISO27001. Under ISO27001, a risk assessment has to be carried out before any controls can be selected and implemented, making risk assessment the core competence of information security management. Thi......

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45.95 USD
XSeller keywords: steve watkins, business, general

Information Security Breaches: Avoidance And Treatment Based On Iso27001 - Michael Krausz

This pocket guide provides a general discussion of what information security breaches are, how they can be treated, and what ISO27001 offers in that respect, illustrated with details of real-life information security incidents. Author: Krausz, Mi......

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18.50 USD
XSeller keywords: general, computers, business

It Governance To Drive High Performance: Lessons From Accenture - Robert E. Kress

This pocket guide provides you with an insider's detailed description of Accenture's IT governance policy and details its governance structure. It shows how effective IT governance links IT strategy and IT decisions to Accenture's business strateg......

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18.50 USD
XSeller keywords: general, computers, robert kress

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