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Implementierung Von Service-qualita Basierend Auf Iso/iec 20000: Ein Management-leitfaden - Michael Kunas

ISO/IEC 20000 ist ein wichtiger internationaler Standard für IT-Dienstleister. Die Implementierung und Zertifizierung dieser Norm verbessert Ihre Geschäftsprozesse und -praktiken und versichert Ihren Kunden, dass Ihr Unternehmen effizien......

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37.00 USD
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Implementing Iso/iec 20000 Certification - The Roadmap - , David David Clifford

Officially recommended by EXIN as additional reading for the ITSM based on ISO 20000 course ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management framew......

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Implementing Service Quality Based On Iso/iec 20000: A Management Guide - Michael Kunas

This step-by-step management guide will benefit all who have a role in the ISO/IEC 20000 implementation and certification process. Written for companies of any size in any location, Author: Kunas, Michael Publisher: ITGP Illustration: N Language:......

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24.95 USD
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Iso/iec 20000: An Introduction To The Global Standard For Service Management - David Clifford

Employing an IT Service Management System (ITSMS) will enable your organisation to identify how to enhance the quality of service you deliver to your customers. The standard for an ITSMS is ISO/IEC 20000. This pocket guide offers an overview of th......

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18.50 USD
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Implementing Service Quality Based On Iso/iec 20000: A Management Guide - Michael Kunas

ISO/IEC 20000 is an important international standard for IT service providers. This book is crammed with practical advice and recommendations on how to prepare for ISO20000 audit and implementation. It is the ideal companion to ISO20000 courses fr......

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Exin It Service Management Foundation Based On Iso/iec20000 - Victoriano Gomez Garrido

IT Service Management (ITSM) quality is one of the most important requirements to provide valuable services that add value to the business. The ISO/IEC 20000 standard for the IT Service Management has been able to join together the principles of I......

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Mp3 Nik Phillips - Northern Rivers Child

Nik Phillips is a Singer/Songwriter from Australia who delivers songs with meaning and passion in a rootsy acoustic rock feel. 16 MP3 Songs ROCK: Acoustic, ROCK: Americana Details: Nik Phillips https://www.tradebit.com "A singer/songwriter ......
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8.99 USD