Business eBooks

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Bss: Surviving Office Politics - Patrick Forsyth Forsyth

Lying, cheating, manipulating, conniving, backstabbing, and schmoozing. And don't forget falsifying, scheming, and even sleeping with someone. All of these go on in the workplace. And we all know someone who is engaged in using devious tactics to ......

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Bss: Great Selling Skills - Bob Etherington Etherington

Nearly everyone within a company is involved in selling at one level or another. Yet, the majority of those people are not professional frontline salespeople - they have never received any training in selling or in dealing with customers. As a res......

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Bss: Brilliant Communication - Patrick Forsyth Forsyth

Communication seems so simple, yet breakdowns in communication abound and serious misunderstandings can have you losing your temper, face or credibility and failing to achieve what you want. But both written and presentational business communicati......

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Bss: Effective Decision Making - Jeremy Kourdi Kourdi

Decisions and problems can often leave people with a dilemma: knowing that a decision is required, but uncertain how to ensure that it is the best one and that it will be successfully executed. The paradox is that the very pressure for a decision ......

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Sharkonomics: How To Attack Market Leaders - Stefan Engeseth

Sharks are nature's most revered and feared killing machines. But if you study the behaviour of sharks, you will learn they are also highly strategic and efficient in the way they survive and thrive in nature's competitive environment. Inspired by......

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An Idea A Day: 365 Great Business Ideas For Each Day Of The Year - Various Various

Are you looking for a great idea or some inspiration to make your business more effective and cutting edge? Do you need to motivate and inspire your employees, shareholders or customers? Do you need to turbocharge your career? Do you want to do th......

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20.79 USD

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Everything We Know Is Wrong: The Trendspotter's Handbook - Magnus Lindkvist

Some trends are clear and visible; others are less so. But it is the invisible trends that have a greater impact on our lives and society. An example of this is the current global recession, which few people saw coming. If you really want to under......

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16.79 USD

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Bank 2.0 - Brett King King

BANK 2.0 reveals why customer behaviour is so rapidly changing, how branches will evolve, why cheques are disappearing, and why your mobile phone will replace your wallet-all within the next 10 years. Author: King, Brett King Publisher: Marshall ......

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100 Great Presentation Ideas - Patrick Forsyth Forsyth

Every manager has to make presentations of various kinds. No matter what the presentation is, however, most of us prefer not to do them at all. Presentations represent the second greatest fear to managers (after going to the dentist!). This book c......

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100 Great Leadership Ideas - Jonathan Gifford Gifford

If you are a manager in today's business environment, demonstrating that you have leadership skills is essential to success. But what does it take to become an effective and influential business manager and leader? There are no sure-fire ways, but......

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Personal Financial Planning - Benedict Koh

If you are like most people, you may desire to achieve many financial goals such as owning assets, saving money for emergency purposes, protecting yourself and your loved ones with insurance, and many more. Nonetheless, achieving these goals with ......

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Value Negotiation: How To Finally Get The Win-win Right - Horacio Falcao

Value Negotiation: How to Finally Get the Win-Win Right examines the complicated world of negotiation and provides a simple and practical approach in helping negotiators learn how to consistently deliver the highest possible value at the lowest po......

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Cutting Edge Advertising: How To Create The World's Best Print For Brands In The 21st Century - Jim Aitchison

Now revised and updated, this classic book is still the definitive step-by-step guide to creating cutting edge print ads. It covers everything from how advertising works, how brand-building methodologies are changing, how to get an idea, and how c......

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Rethinking Marketing: Sustainable Marketing Enterprise In Asia - Philip Kotler

This book offers a fresh perspective on understanding how successful business strategies are crafted. It provides insights into the challenges and opportunities present in changing Asian business environments. Concepts are presented through models......

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34.99 USD

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Up! Your Service Great Ideas: Tools, Tips And Proven Techniques To Lift Your Service Higher - Ron Kaufman

Tools, Tips and Proven Techniques to Lift Your Service Higher. Lift Your Service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what's beyond the ex......

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9.99 USD

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Up! Your Service New Insights: True Stories Of Winners And Losers In The Quest For Superior Service - Ron Kaufman

True Stories of Winners and Losers in the Quest for Superior Service. Who wins? Who loses? It's up to you! BENCHMARK the best service innovations. (Chapter 5: Generating New Ideas) DISCOVER how to keep your customers happy, loyal and buying more. ......

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Take On Change - Joan Hoi

Take On Change offers you a welcome change to the heavy reads common when picking up management books. Instead, what you find inside is abundant but condensed information on organizational change that is easy to follow. Whether you are a captain o......

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3.99 USD

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Indian Economy: Trends And Challenges - D P Tripathi

Devi Prasad Tripathi, DPT, born in 1950 in Sultanpur in Uttar Pradesh, India is a poet, writer and political activist. He is currently Editor-in-Chief of Think India Quarterly and General Secretary and Chief Spokesperson of the Nationalist Congres......

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Win-win Selling: Turning Customer Needs Into Sales - Wilson Learning Library

Customers buy to meet some kind of need. If you can discover those needs, you make buying easy, and both you and the customer feel satisfied. This Counselor sales approach, used by hundreds of thousands of successful salespeople for decades, start......

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18.95 USD

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Get-real Selling: Your Personal Coach For Real Sales Excellence - , Michael Boland

The short, pithy chapters of this book distinguish Real Selling from Not-Real Selling. Real Selling says, "My success follows my customer's success." Using a consultative approach, salespeople succeed when they improve the customer's Service to hi......

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