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Business eBooks


The Conversation Manager: The Power Of The Modern Consumer, The End Of The Traditional Advertiser - Steven Van Belleghem

The Conversation Manager will help your business connect with the new breed of customers. Author: Belleghem, Steven Van Publisher: Kogan Page Illustration: n Language: ENG Title: The Conversation Manager: The Power of the Modern Consumer, the End......

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26.95 USD

The Consumer Mind: Brand Perception And The Implications For Marketers - Pepe Martínez

The Consumer Mind is based on research from Millward Brown and provides expert advice for marketing practitioners on how brands, products, services and communications reach the mind of the consumer. Author: Martínez, Pepe Publisher: Kogan Page Il......

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39.95 USD

Emotional Fitness Coaching: How To Develop A Positive And Productive Workplace For Leaders, Managers And Coaches - Warren Redman

Emotional Fitness Coaching is the practical approach to applying the principles of emotional intelligence to the workplace to create a healthy, positive and creative environment in every situation. Author: Redman, Warren Publisher: Kogan Page Ill......

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39.99 USD
XSeller keywords: business, coaching, economics

Complaint Management Excellence: Creating Customer Loyalty Through Service Recovery - Sarah Cook

Complaint Management Excellence outlines the financial and reputational benefits to be gained from improving customer service levelsand enhancing products and services via an effective system for handling customer complaints. Author: Cook, Sarah ......

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44.95 USD

The Conversation Company: Boost Your Business Through Culture, People And Social Media - Steven Van Belleghem

The Conversation Company will help your organization become a business in which people are the key driver of growth, sharing engaging content and building the company's culture and business objectives. Author: Belleghem, Steven Van Publisher: Kog......

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Managing Successful Teams - Pat Wellington

Managing Successful Teams addresses the everyday issues faced by team managers and leaders. It provides helpful, straightforward advice for improving team performance in a variety of different situations and environments. Author: Wellington, Pat ......

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14.95 USD
XSeller keywords: business, economics, general

Strategic Project Management: Creating The Conditions For Success - Paul Roberts

Strategic Project Management gives senior managers the knowledge and skills to use projects to move the business in the desired direction and guard against expensive and demoralising project failures. Author: Roberts, Paul Publisher: Kogan Page I......

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39.95 USD
XSeller keywords: business, economics, general

Managing Change - Patrick Forsyth

Managing Change is an accessible guide that offers practical, proven approaches and techniques to planning, implementing and making the change process work on a day-to-day basis. Author: Forsyth, Patrick Publisher: Kogan Page Illustration: n Lang......

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14.95 USD
XSeller keywords: business, development, economics

Understanding Nlp: Strategies For Better Workplace Communication.. Without The Jargon - , Neilson Kite

Understanding NLP provides a comprehensive introduction to NLP. By applying its principles to the working environment it will help you make radical changes in the way you approach people, life and work. Author: Kay, Frances Author: Kite, Neilson ......

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19.95 USD

The Complete Personality Assessment: Psychometric Tests To Reveal Your True Potential - , Hugh Green

The Complete Personality Assessment provides numerous tests and self-assessment exercises to reveal not only who we are right now, but what we can do and where we can go as individuals and in our working lives. Author: Barrett, Jim Author: Green,......

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17.95 USD
XSeller keywords: measurement, testing, jim barrett

Strategic Leadership: How To Think And Plan Strategically And Provide Direction - John Adair

Strategic Leadership, from the renowned leadership expert John Adair, explores the sources and fundamentals of strategic leadership. It also describes the skills necessary to be effective in the role, and the seven generic functions that make up t......

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XSeller keywords: business, economics, john adair

A Quick Start Guide To Online Selling: Sell Your Product On Ebay Amazon And Other Online Market Places - Cresta Norris

A Quick Start Guide to Online Selling teaches the reader about online payments, creating an online shop, search engine optimisation, pay per click advertising, distance selling and online trading, fulfilling customer orders and planning for e-comm......

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14.99 USD
XSeller keywords: general, selling, sales

A Quick Start Guide To Podcasting: Create Your Own Audio And Visual Material For Ipods, Blackberries, Mobile Phones And Websites - Mark Harnett

The Quick-Start Guide to Podcasting will help you understand the practical tasks that need to be completed in order to create easily downloable audio and visual material for the web. Author: Harnett, Mark Publisher: Kogan Page Illustration: N Lan......

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