Business eBooks

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First Level Leadership: Ebook Edition - Vivette Payne

First-level management...it's where the most critical leadership needs must be met! Now more than ever, leadership is the determining factor in successful organizations. Building and sustaining a competitive advantage requires leadership at all le......

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Taking Control With Time Management: Ebook Edition - , Janis Fischer Chan

How to balance the demands of work and personal life. Apply the tools and techniques in this book to meet contemporary time challenges and balance the demands of work and personal life. Now packed with exercises and application tools, this up-to-t......

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Asserting Yourself At Work: Ebook Edition - , Richard A. Luecke

Techniques for managing others while maintaining mutual respect. Asserting Yourself at Work provides business professionals with the communication tools and psychological foundation they need to perform more assertively on the job. Designed for fr......

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How To Write A Business Plan: Ebook Edition - , Peter D. Schiffrin

The key to a professional-quality business plan. This best-selling book has been updated to include crucial information on diagnosing and measuring customer satisfaction. How to Write a Business Plan, Fourth Edition not only puts all the facts and......

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Leadership Skills For Managers: Ebook Edition - Charles M. Caldwell

Today's leaders face many challenges in achieving their goals. Rapid changes in technology, a more diverse workforce, changes in government regulations, worldwide competition, and the growing complexity of things in general have increased our awar......

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How To Manage Conflict In The Organization: Ebook Edition - Ph.d. Carter, Gregg Lee

Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of......

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Fundamentals Of Human Resources Management: Ebook Edition - Diane Arthur

Key tools for developing a human resources plan based on organizational needs. Fundamentals of Human Resources Management, Fourth Edition is a comprehensive and up-to-date guide to virtually every aspect of human resources management from understa......

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Successful Negotiating: Ebook Edition - Grant Mayberry

How to achieve positive outcomes using planning and conversational techniques. Very few of us are born negotiators. However, Successful Negotiating can teach you the art of win/win negotiation. You'll get a firm grasp of the negotiating tricks and......

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Grammar And Proofreading Course: Ebook Edition - Pam Helling

Positive, practical techniques for achieving a more professional writing style. Here are the "how to" keys of writing-from putting the first words on paper to the final polishing and proofreading. Readers will learn how to edit their writing for i......

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How To Be An Effective Facilitator: Ebook Edition - Charles M. Cadwell

How to keep a person or team on track and work well with diverse personalities. By definition, a facilitator is a person who makes things easy. But if you sometimes find the role to be tough-mainly because you're a manager, not a professional faci......

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Interpersonal Negotiations: Ebook Edition - Len Leritz

Finally...a negotiation framework that encourages a positive outcome for both parties. This book takes the "win/win" concept a step further to make negotiating a more gratifying experience-even if you don't get exactly what you want. Interpersonal......

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What Managers Do: Ebook Edition - , Harold L. Gilmore

Techniques for better planning, organizing, directing, staffing and controlling. What Managers Do, Fourth Edition breaks your job as a manager down into its components-planning, organizing, staffing, directing, and controlling. As a result, you'll......

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Successful Interviewing: Techniques For Hiring, Coaching, And Performance Management Meetings - Ebook Edition - Diane Arthur

The skills needed to conduct all types of business interviews and ensure legal compliance. Here is the book that can turn non-interviewers into good interviewers-and good interviewers into great interviewers. Whether you're a general manager or hu......

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Performance Management: Ebook Edition - Charles M. Caldwell

Organizational success depends on the continuous improvement of staff performance at al levels. People constitute the real competitive advantage in business and industries of all types. Enhancing the performance of your people and ultimately your ......

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How To Sharpen Your Business Writing Skills: Ebook Edition - Nan Levinson

An opportunity to update writing skills and excel in today's e-writing environment. Packed with practical advice attuned to current business writing and presentation challenges, this book features special strategies to speed online research and gu......

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Presentation Success: How To Plan, Prepare, And Deliver Effective Presentations - Ebook Edition - Janis Fischer Chan

What does it take to impress an audience? No more boring presentations! Presentation Success gives you what it takes to succeed-spectacularly-when you stand up to impress an audience. Packed with easy-to-use worksheets, strategies, and tips, this ......

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How To Build High-performance Teams: Ebook Edition - Donald H. Weiss

Here's a step-by-step process to recruit, empower and lead teams. How to Build High-Performance Teams focuses on the how-to keys of team-building-from recruiting the right team members to truly empowering them with authority and responsibility for......

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Fundamentals Of Business Writing: Ebook Edition - , Yvonne V. Chabrier

A ground-breaking approach to writing with a greater focus on planning and revising documents. When you complete this book, you will know how to write with clarity and style, so your ideas come across clearly and quickly. You'll become a sharp-eye......

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Making Teams Work: Ebook Edition - Donna Deeprose

Successfully achieve business objectives through the use of teams. Why work in teams? Simply put, PERFORMANCE! Teams vastly outperform the combined output of individuals in traditional work settings. But high performance teams require planning, ac......

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How To Be A Great Call Center Representative: Ebook Edition - Robert W. Lucas

Give your front-line call center staff the training they need! With How to Be a Great Call Center Representative, call-center staff will learn what technology-based customer service is all about, including the history, terminology, legislation, an......

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