Focusing specifically on the competitive information needs of service-oriented firms, this book illuminates the many forms of competition in service...
Companies operating in today’s roller-coaster economy have increasingly turned to competitive intelligence (CI) as an effective means of building and...
Quality systems and standards have a significant impact on market access, export growth, productivity, industrial upgrading, diffusion of innovation, and...
In this original analysis of political communication, Keena Lipsitz argues that highly contested electoral battles create campaign information environments that...